DoT and WhatsApp Join Forces to Counter Digital Frauds
18 Mar 2025
2 Min Read
CW Team
The Department of Telecommunications (DoT) has teamed up with WhatsApp to bolster Meta鈥檚 'Scam Se Bacho' campaign against online scams and spam, aiming to educate citizens on spotting and reporting fraudulent communications. This partnership enhances digital safety by combining DoT鈥檚 initiatives鈥攕uch as the citizen-centric Sanchar Saathi portal and mobile app, which allow users to report suspicious calls, manage their mobile connections, and track lost or stolen handsets鈥攚ith WhatsApp鈥檚 vast reach. The Digital Intelligence Platform (DIP) of DoT further supports these efforts by sharing actionable data with over 550 stakeholders, including banks and law enforcement agencies, to curb telecom resource misuse in cybercrime and financial fraud. In addition, the collaboration will feature train-the-trainer workshops for DoT officials, Sanchar Mitras, telecom service providers, and field units, while WhatsApp explores integrating Sanchar Saathi services into its platform for wider dissemination. Speaking on the initiative, Union Minister of Communication and Development of North East Region, Shri Jyotiraditya Scindia, emphasised that ensuring the safety of citizens is paramount in India鈥檚 digital transformation journey. Meta鈥檚 Chief Global Affairs Officer, Joel Kaplan, added that equipping people with the knowledge to recognise scams is the best defense against fraud. As part of the partnership, WhatsApp will also develop and disseminate informative assets鈥攖ranslated into regional languages such as Hindi, Bengali, Marathi, Tamil, Telugu, Kannada, Malayalam, and Gujarati鈥攖o help users identify various types of fraud and understand reporting mechanisms. This joint effort reflects DoT鈥檚 steadfast commitment to preventing telecom misuse and securing the digital ecosystem for all citizens.
(PIB)
The Department of Telecommunications (DoT) has teamed up with WhatsApp to bolster Meta鈥檚 'Scam Se Bacho' campaign against online scams and spam, aiming to educate citizens on spotting and reporting fraudulent communications. This partnership enhances digital safety by combining DoT鈥檚 initiatives鈥攕uch as the citizen-centric Sanchar Saathi portal and mobile app, which allow users to report suspicious calls, manage their mobile connections, and track lost or stolen handsets鈥攚ith WhatsApp鈥檚 vast reach. The Digital Intelligence Platform (DIP) of DoT further supports these efforts by sharing actionable data with over 550 stakeholders, including banks and law enforcement agencies, to curb telecom resource misuse in cybercrime and financial fraud. In addition, the collaboration will feature train-the-trainer workshops for DoT officials, Sanchar Mitras, telecom service providers, and field units, while WhatsApp explores integrating Sanchar Saathi services into its platform for wider dissemination. Speaking on the initiative, Union Minister of Communication and Development of North East Region, Shri Jyotiraditya Scindia, emphasised that ensuring the safety of citizens is paramount in India鈥檚 digital transformation journey. Meta鈥檚 Chief Global Affairs Officer, Joel Kaplan, added that equipping people with the knowledge to recognise scams is the best defense against fraud. As part of the partnership, WhatsApp will also develop and disseminate informative assets鈥攖ranslated into regional languages such as Hindi, Bengali, Marathi, Tamil, Telugu, Kannada, Malayalam, and Gujarati鈥攖o help users identify various types of fraud and understand reporting mechanisms. This joint effort reflects DoT鈥檚 steadfast commitment to preventing telecom misuse and securing the digital ecosystem for all citizens.
(PIB)
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