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The Kolkata Metro is set to introduce a new ticketing system based on Unified Payments Interface (UPI) for its Green Line. This initiative aims to enhance the commuter experience by offering a convenient and cashless payment option for metro tickets. The UPI-based ticketing system will enable passengers to purchase metro tickets using their smartphones, eliminating the need for physical tokens or smart cards. Commuters can simply download the metro's mobile app, link their UPI-enabled bank account, and seamlessly pay for their tickets digitally. This digital ticketing solution is expected to streamline the ticketing process, reduce queues at ticket counters, and minimize the risk of physical contact, particularly in light of the ongoing COVID-19 pandemic. By embracing digital payments, the Kolkata Metro aims to provide passengers with a safer and more hygienic travel experience. Furthermore, the UPI-based ticketing system offers added convenience and flexibility for commuters. Passengers can purchase tickets anytime, anywhere, using their smartphones, eliminating the hassle of carrying physical tokens or queuing at ticket counters. This is especially beneficial for regular commuters who can now top up their metro wallets and manage their travel expenses with ease. The introduction of UPI-based ticketing aligns with the government's Digital India initiative, which aims to promote digital payments and enhance financial inclusion across the country. By leveraging UPI, the Kolkata Metro is contributing to the broader goal of building a digitally empowered society and economy. Moreover, the implementation of digital ticketing is expected to improve operational efficiency for the metro authorities. By reducing reliance on traditional ticketing methods and automating the ticketing process, the metro can optimize resources, minimize revenue leakages, and enhance overall service delivery. The rollout of the UPI-based ticketing system on the Green Line is the first step towards modernizing ticketing operations across the entire Kolkata Metro network. In the future, similar digital payment solutions may be extended to other metro lines, further enhancing the commuter experience and promoting the adoption of cashless transactions in public transport. In conclusion, the introduction of UPI-based ticketing by the Kolkata Metro represents a significant step towards enhancing the commuter experience and embracing digital payments in public transportation. By offering a convenient, safe, and hygienic ticketing solution, the metro aims to cater to the evolving needs of passengers and contribute to the nation's digital transformation journey.